Mortgage Q&A Assistant – Free WordPress Plugin for Mortgage Brokers

🆓 Free WordPress Plugin · Now on WordPress.org

A Professional Chat Widget Built For Mortgage Brokers

Show your photo, NMLS license, and phone number the moment a visitor opens the chat. Answer their mortgage questions instantly with your own Q&A. Free to install, free to use, zero setup required. No account needed, no third-party service, no monthly fee.

  • Your photo, name, NMLS, and phone in the chat header
  • Unlimited custom Q&A pairs, no limit
  • 10 built-in mortgage questions, ready on day one
  • Popup chat bubble to catch visitor attention
  • Works with most WordPress themes and page builders
  • Free forever · No trial · No Q&A limit · No monthly fee

Built by Sanjeev Kumar · OurNetHelps · 10+ years building mortgage web tools

What Visitors See

Looks Professional. Works Instantly. Zero Code.

A broker-branded chat that answers mortgage questions the moment visitors ask them.

JD
Jane Doe · Mortgage Broker
🛡 NMLS #123456 📞 (704) 555-0123
Hi! Ask me anything about mortgages. Tap a question below or type your own.
What are current rates?
How do I get pre-approved?
How much down payment?
What credit score do I need?
Type your question…
Powered by OurNetHelps

This is what appears on your broker website. Your name, photo, NMLS, and phone visible from the first second. Quick-tap chips so visitors never need to type. Instant answers from your own Q&A library.

The Problem

Visitors Have Questions. Your Website Has No Answers.

Every visitor who leaves to find an answer on Google is a visitor you will not see again.

What are the current rates?
Do I qualify with my credit score?
How much do I need for a down payment?
How long does the approval take?

A visitor lands on your mortgage website at 10pm on a Sunday. They have questions. You are not available. There is no chat, no answers, nothing to keep them engaged. So they leave. They find the answer somewhere else, and that broker gets the call on Monday morning.

Most broker websites are quiet when visitors have questions.
OurNetHelps Mortgage Q&A Assistant answers them instantly.

Without the pluginWith OurNetHelps Mortgage Q&A Assistant
Visitor has a question, finds nothingInstant answer from your custom Q&A
Googles the answer, lands on ZillowStays on your site, engages with you
Sees a generic website, no trust signalsSees your photo, NMLS, and phone from second one
Calls whoever answered their questionYour number is right there in the header
Setup

Three Steps From Install to Live

No developer, no code, no third-party account. Just install, configure, and go.

1

Install the Plugin

Go to WordPress Plugins → Add New → search “OurNetHelps Mortgage Q&A Assistant” → Install → Activate. Takes about 60 seconds. Or download directly from wordpress.org/plugins/ournethelps-mortgage-qa-assistant/

2

Add Your Profile

Go to Settings → Mortgage Chat → Broker Profile. Enter your name, NMLS number, phone, email, and upload your photo. Save.

3

Add Your Q&A

Go to the Q&A Editor tab. Add your own questions and answers. Or skip this step. 10 built-in mortgage questions are already active.

The widget appears on every page of your site immediately after activation. No shortcode to paste, no template to edit, no page builder blocks to configure.

🔗Works with most WordPress themes and page builders
The plugin hooks into wp_footer at priority 99 and works with properly built WordPress themes. If your theme includes the standard footer hook, the plugin works.
What You Get

Built Specifically for Mortgage Brokers

Every feature was chosen because independent brokers asked for it.

🪪

Your NMLS and Phone Visible From the First Second

Your photo, name, NMLS license, and phone number appear in the chat header before a visitor asks a single question. Not buried in the footer, not on a contact page, right there in the chat where trust is built.

💬

Unlimited Custom Q&A, Plus 10 Built-In Defaults

Add as many question and answer pairs as you need. Your pairs appear as tap chips so visitors never need to type. Ten built-in mortgage questions, rates, pre-approval, down payment, credit score, loan types, and more, are active immediately with no setup required.

🎯

Smart Keyword Matching, Not Just Exact Search

A visitor who types “how much down” matches your “down payment” Q&A pair. A visitor who types “rates today” matches “current mortgage rates.” The matching engine searches keywords, not just the exact question label, so your answers surface naturally.

📱

Full Screen on Mobile, Corner Widget on Desktop

On phones and tablets the chat opens full screen so visitors can read and respond comfortably. On desktop it appears as a clean corner widget. Responsive on mobile, tablet, and desktop.

🔔

Popup Bubble That Catches Visitor Attention

A speech bubble appears above the chat button after a configurable delay. “Chat with me!”, “Got mortgage questions?”, whatever you set. It auto-hides after 8 seconds and remembers dismissals for the session so it never annoys returning visitors.

Lightweight, Self-Contained Plugin

The plugin itself requires no external scripts, fonts, CDN assets, or third-party chat service. Everything runs within your WordPress installation. No remote API, no external account required.

Free vs Pro

Start Free. More Features Coming Soon.

The free version is fully functional today. Optional advanced features for lead capture and integrations are planned.

FeatureFreePro
Your photo in chat header
NMLS license number with icon
Phone number as clickable link
Unlimited custom Q&A pairs
10 built-in mortgage Q&A
Quick-tap question chips
Popup chat bubble
Custom accent color
Mobile full-screen layout
Page exclusions
Lead capture form in chat Pro
Email notification per lead Pro
Google Sheets backup Pro
🚀
Pro Coming Soon

Lead capture, email delivery, and Google Sheets sync. Get notified when Pro launches and receive a founding price.

Notify Me When Pro Launches

No commitment. Just your email.

FAQ

Quick Answers

Is this really free with no limits?
Yes. The free version has no limits on Q&A pairs, no expiry, and no nag screens. Your photo, NMLS, phone, unlimited Q&A, popup bubble, and full mobile support are all included for free. Download it at wordpress.org/plugins/ournethelps-mortgage-qa-assistant/
Will it slow down my website?
The plugin itself requires no external chat service, external JavaScript libraries, web fonts, or remote API. Chat matching runs locally in the visitor’s browser.
Does it work with my theme?
Yes. The plugin hooks into wp_footer and runs independently of your theme. It has been tested with Astra, Divi, GeneratePress, Elementor, Kadence, OceanWP, and custom themes. If your theme has a footer, the plugin works.
What happens when visitors ask a question I have not added?
Ten built-in mortgage questions covering rates, pre-approval, down payment, credit score, loan types, closing costs, refinancing, first-time buyers, and how to contact you. If neither your custom Q&A nor the built-in answers match, a fallback message with your email and contact page link appears automatically.
Can I hide the widget on specific pages?
Yes. The General settings tab has an Exclude From Pages field. Enter one URL path per line and the widget will not appear on those pages. Useful for your application page or privacy policy where a chat widget would be a distraction.
Is this only for mortgage brokers?
It was built specifically for independent US mortgage brokers. The NMLS field, the built-in Q&A library, and the trust signals in the header are all designed for that audience. That said, any financial services professional with a WordPress site could use it for their own Q&A.
How is this different from generic chat plugins like Tidio or Crisp?
Many generic chat platforms rely on an external service or account. OurNetHelps Mortgage Q&A Assistant is designed to work directly inside WordPress without requiring a separate chat service. It runs locally in the visitor’s browser, is mortgage-specific, and is built around the trust signals mortgage borrowers actually look for: NMLS, photo, and phone.
Sanjeev Kumar - Founder of OurNetHelps

About the Developer

I am Sanjeev Kumar, founder of OurNetHelps. 10+ years building web tools, calculators, browser extensions, and WordPress plugins for the US mortgage market. OurNetHelps Mortgage Q&A Assistant is free on WordPress.org. Every line of code is written and maintained by me personally.

OurNetHelps Mortgage Q&A Assistant
For independent mortgage brokers
Download Free